30-Day Return Policy
We accept returns for items ordered within 30 days of receipt.
Items must be returned unworn, unwashed, in their original condition and with all tags attached.
We reserve the right to refuse returns on items that show signs of wear or do not meet the above criteria.
To initiate a return, you may contact us at [email protected]. If your return is accepted, we will send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Return Shipping Costs
The customer is responsible for all shipping and handling costs for the returned product unless otherwise stated.
We are not responsible for items damaged or lost during return shipping.
Return Processing Time
After we receive your returned item, please allow 7-10 business days for processing. Once completed, we will generate and send you a refund confirmation email.
Please note that returns may take additional processing time during peak seasons.
Refunds
We will notify you once we have received and inspected your return and let you know whether your refund has been approved. If approved, you will be automatically refunded to your original method of payment.
Please note that it may take some time for your bank or credit card company to process and post the refund.
Damages and Issues
Please inspect your order upon receipt and contact us within 24 hours if the item is defective, damaged, or if you received the wrong item so we can assess the issue and resolve it.
Exchange
The quickest way to ensure you receive the product you want is to return the purchased product and, after accepting the return, purchase the new product separately.
Cancel (Cancel Order)
Orders are usually processed within 24 hours of receipt. Therefore, you have 24 hours to change your mind. However, if your order has already been processed, unfortunately, we are unable to process the request.
CONTACT US
Email: [email protected]
Address: 313 2nd St NW 313 2nd, Arab, AL 35016, US